- About us:
EventTap believes in the right to consumer privacy and is committed to protect your
personal data and information obtained or collected in connection with the use of
our website, applications and related services. To provide and/or improve our
services, we may occasionally collect and use certain personal data. Your data’s
availability depends upon your interaction or engagement as client, purchaser or
normal website-user with our website and Services making such data available to us
or our partners. We have therefore created this Policy to inform you better about
how we obtain and collect such data, our commitment to protect personal data of
our users as well as your rights regarding your personal data. Please read this
Privacy Policy carefully. By using our Application and its related website and services,
you are expressing that you have read this Policy and agree to be bound by it. If you
are concerned about your privacy and do not agree with the way we process
personal data as described in this Policy, do not use the App and its related website
or services.
- Definitions
‘General Data Protection Regulation (‘GDPR)’
refers to the European Union
Regulation on the protection of natural persons in connection with the processing of
personal data and on the transfer of such data.
‘Personal Data’ has the meaning as defined in the GDPR and relates only to personal
data, or any part thereof, of which the Company is the processor or controller, as the
case may be, and in respect of which Company may process in line with this Privacy
Policy.
‘Processing’ refers to any operation or set of operations which is done on Personal
Data or on categories of Personal Data, whether or not by computerized means, such
as gathering, recording, retention, modification, organisation, recovery, use, erasure,
archival, combination, destruction or disclosure of such data by transmission or
otherwise making it available.
‘We’, ‘us’, ‘our’ refers to EventTap and its Services including our website and
EventTap software application
‘Service’, ‘Platform’ or ‘ App’ , except where context suggests otherwise, means the
EventTap App mobile application and related digital platform, features or
functionalities.
‘Terms’ refers to the Terms and Conditions of our Service
‘You’ or ‘your’ or ‘user(s)’ refers to the end-user of the Service including website-
user, client or purchaser.
- Data controller:
EventTapis the data controller to the extent that it decides the
purposes for which data is processed. We will collect and use personal data in
compliance with relevant data protection laws and we take full responsibility for
personal data submitted to us by you or otherwise collected in relation to the use of
the Services.
- Information We Collect:
Some of our services do not require registration or subscription to use or access. This
means you can visit our website or download and use our EventTap App without
submitting any personal data. The types of data we collect depend therefore on how
you interact, engage, use or communicate with the Services. If you register and
create a user account and/or profile, we will collect some personal information
needed to complete your registration. If you contact us directly regarding any aspect
of the Service, please note that you may be providing certain personal information
which is required to review and respond to your enquiry or question or provide
services requested by you. Our App may also automatically collect certain non-
personal information about you in connection with the usage of the App. This
information may be collected using cookies, server logs and similar technologies. The
types of information we collect are as follows:
Personal Information:To use the EventTap App, you will be required to register and
create your personal profile. To complete this registration, we require users to
provide their full name, email address, phone number, and general location.
Payment information:
EventTap uses MasterCard and VISA services to process payments for orders,
reservations and services offered through the EventTap App. These payment
processors allow for instant payment service for client’s service orders. For services
and products that require payment, these payment processors may collect some
payment information which is required to confirm or complete your order. Payment
information collected may include your full name, credit card details, billing address
or shipping address. Please note that we do not store or retain users’ payment
information.
Information obtained from other sources.
We may obtain personal information
about you in connection with the Services from publicly and commercially available
sources and from our affiliates and/or business partners (such as advertising
networks or social networking services), including:
- Demographic data (such as gender, age range, educational level, household
income range, number of children in household, ethnicity to the extent
permitted);
- Purchasing data, including information about advertisements you have seen
or acted upon and information about your interaction with advertisers’
products and services;
- Occupational data (such as profession, position, title, industry; and business
address);
Information Collected by Automated Means through Our Services.
We may gather
by automated means (such as cookies, web beacons, web server logs, JavaScript and
other similar technologies) certain information through our Services:
- Your Internet Protocol (IP) address;
- Device information, including unique identifiers and connection information,
including mobile device advertising IDs (e.g., Apple’s IDFA or Google’s AAID)
and the means of internet connection (e.g., WiFi connection, ISP) that can
identify the physical location of such devices, in accordance with applicable
law;
- Your device type and settings, software used, browser type and operating
system;
- Websites or other services you visited before and after visiting the Services
(referring URL);
- Web pages and advertisements you view and links you click on within, and
what search queries you may have run on, the Services (clickstream);
- Viewing behavior, including the content you view, how long you view
content, the quality of the service you receive, and advertisements you have
been shown or interacted with;
- Dates and times you access or use the Services;
- Location information, including the city, state and zip code associated with
your IP Address, information derived through WiFi triangulation, and precise
location information from GPS-based functionality on your mobile apps, with
your consent;
- Your phone number and mobile carrier details in connection with our mobile
app.
Usage data:
Our App and website may use cookies and similar technologies to automatically
register certain non-personal information about how users interact with our App.
This may, for example, include information about the type of device used to access
the Service (whether it is a computer or mobile phone), the operating system and
version of that device, browser type and version, general location (city and country),
the internet address of your ISP, technical errors encountered when viewing the site,
as well as particular pages or products viewed on the App. This type of information
does not identify you as a specific person. We use this information to analyse the
performance of our Application so as to enhance its usability.
Messages:
Our Service provides an interactive messaging functionality which allows
users to invite friends and create social groups as well upload and share content.
Please be aware that when you send messages or share content in your groups, they
may contain personal information and we advise you take care when doing so.
Testimonials:
We encourage our clients to share their experiences regarding the use of the
EventTap Platform available through our App. When you submit testimonials or
reviews, we may obtain your name, or username, and location.
- How we Use Your Personal Data and Lawful grounds for Processing of Personal Data:
We use information for the following purposes:
-
access to the services: We process personal data so as to identify
and verify you as a client or user, manage and complete your subscription or
registration, track and fulfil your orders as well as provide other services you
request from us. As a registered user, you will be able to view social pages of
any of our users, invite friends, create friend groups In addition we allow
clients to create their own social pages on the app and add friends and
groups, favourite places, check-ins, upload and share content and interact
with their audience. We will therefore use your data to enable you to access
these services and have a better user experience. We rely on performance of
contract and your consent as justification for processing personal data in this
manner.
- Personalisation: To provide a custom and useful experience, we provide a
location-based searching functionality which allows clients to search for
nearby events from the map and filter results based on their needs and
interests. We will therefore use geolocation data and search queries to
personalise and render search results according to your preferences and
search filters or criteria.
- Process payments: We also process personal data so as to manage and
process your payments and invoices for products and services, as well as
handle complaints, incidents or claims for refund. We do this so as to
perform our contractual obligations to provide services to you in accordance
with our Terms and Conditions or other relevant agreement between you
and us. We also allow clients to create virtual wallets on the App and use
such wallets to pay their bookings. If you would like to have a virtual wallet,
you may be required to add such payment information which is necessary to
create your virtual wallet. We also allow clients to register their credit card
details to enable them to pay their bookings easily. If you opt-in to register
your credit card details in the App, we will collect and store such details.
- Improve our Services: We process personal information so as to develop and
manage our business and our services. We process personal data for this
purpose in our legitimate interest to monitor, review and improve our
services as well as create new products, services or features.
- Statistical Purposes: In our aim to improve our products and services, we
may also aggregate and anonymize certain usage data for statistical
purposes.
- Direct Marketing: We may use your personal email to send information
about available special offers, interested events, to you if you expressly
consent to receive such communications. Company will not use your data for
direct marketing purposes without your consent. We will only process
personal data for this purpose on the lawful basis of positive consent.
- Disclosure of personal Data:
The Company does not sell or rent your personal data as its business goal. It may
however share certain personal data in other ways with our subsidiaries or other
trusted business partners who deliver services on its behalf including for example
Expo and events organizers, technical support, survey regarding end-user experience
of our website and application, as well as direct marketing (if we have your consent).
We may disclose certain personal data under the following circumstances:
- Your friends and group members:
We provide a functionality where clients can create their own client
gatherings and events on This means that other clients will be able to view
your profile information, with your consent, add you to their gathering,
meetup, social groups or events. Apart from you public profile information,
no other personal information is shared with other clients.
- Service providers and partners: We may share certain personal to those
parties and third-party partners described above in order to deliver or
perform those services you have requested or accepted. These include for
example third parties who assist us with technical support, email service
delivery, payment processing, client support, website hosting and
optimization as well as parties who carry out client satisfaction surveys on
our behalf. If you attend an evnet, we will share information that is required
to process your reservation including your name and phone number or email.
- Analytics and tracking information: We may use third party services and
applications, including for example Google Analytics and Facebook Pixel, to
analyse and measure performance and the audience size of our website and
applications. Google Analytics and similar services may collect usage
information using analytic and tracking cookies. Please that you have the
ability to reject cookies via your browser settings and opt-out of Google
Analytics behavioural tracking. For more information about Google Analytics
and how to opt-out, please visit https://tools.google.com/dlpage/gaoptotout.
- Marketing and Advertising: We do not share your personal data to third
parties for marketing or advertising purposes without your consent. The
Company will provide mechanism to enable users to opt-in to receive offers,
discounts and other promotional information if they would like to do so.
Where we share cookie information with our advertising networks for
marketing and advertising purposes, we will provide users with clear notice
of the use of cookies and request your consent to cookies.
- Merger, Sale or Asset Transfers: In the event that our business
enterprise/Company is sold, merged or acquired by another entity or where
its assets or liabilities are transferred to another entity, we may share certain
personal data as is necessary to complete such sale, merger, acquisition or
asset or liability transfer.
- Compliance with the Law: We may share or disclose personal information to
parties mentioned above including government agencies so as to protect
your or other’s privacy and security, to ensure security and integrity of our
services or in compliance with any obligation to which we are subject under
relevant laws, legal process, precedent or other regulatory measures, or
where such disclosure is necessary for other legal reasons, or for the
prevention or prosecution of criminal or unlawful activity.
- Security of Personal Data: We have implemented several security measures to
protect your personal data from unauthorised access, use or disclosure. These
include technical and organisational measures which are generally accepted as
suitable security standards in the industry including access control, passwords,
encryption and regular information audit and security assessments.
- International Transfers:
Please note that some of the service providers or business partner we share
information with may be located outside of your jurisdiction including countries the
United States whose data protection laws may vary from those in your country of
residence including the European Economic Area (EEA). In these cases, we take
protection measures to ensure protect your personal information using standard
contractual clauses, confidentiality agreements and data processing agreements in
accordance with the Privacy Shield and/or the European Union General Data
Protection Regulation.
- Links to other Websites and Applications: Our website and Application may include
links to third-party websites and applications (including for example Facebook,
Twitter or Google Plus) which are not owned or operated by us. These links are
included for convenience and you are not obligated to click those links. We have no
control of how those websites process personal data and we do not guarantee their
safety or security. If you visit third-party websites using the links provided from
within our App or website, you do so at own risk and we accept no liability for any
loss or harm or damage to your device relating to accessing those third-party
websites.
- Retention of Personal Data: We retain certain personal information for as long as is
required to fulfil the purposes for which is collected under this Policy, so long as a
shorter or longer retention period is not required or permitted under applicable data
retention laws.
- Your Rights and Access to Personal Data:
- You have the right to know and request information about what personal
data we hold about you, the purpose of processing and the legal grounds for
processing such data.
- You have the right to request the correction or erasure of your personal data
in our possession or in possession of third parties who process your personal
data on our behalf. Please note that the right to demand the erasure of
personal data applies only to data directly provided by you and not data
about you collected using other services such as cookies and server logs.
- In addition, you have the right to object to or request the restriction of
processing your personal information if you think the data subject of
processing is inaccurate or that the processing is unlawful.
- You also have the right to contact your local supervisory authority and submit
a complaint regarding the processing of your personal data.
- In addition to access to your personal data, you also have the right to obtain
your personal data in a commonly used, structured and machine-readable
format and to request the transfer of such data to another data controller.
- Right to access. You may obtain from us the confirmation as to whether or
not personal data concerning you is being processed and get an access to
such personal data. You are entitled to view, amend, or delete the personal
information that we hold. Email your request to our data protection office at
info@EventTap.app and we will work with you to remove any of your
personal data we may have.
- Right to rectify your inaccurate Personal Information and to have incomplete
personal data completed, including by means of providing a supplementary
statement
- Right to restrict processing of your Personal Information;
- Right to data portability. You may obtain from us the personal data
concerning you and which you have provided to us and transmit it to another
Personal Information Controller;
- Changes to Privacy Policy: Company always strives to improve its services and
measures for safeguarding of personal data. We may therefore from time to time
update this Privacy Policy to accommodate any change in our Services, data
collection, retention and protection policies, change in our Terms and Conditions or
change in applicable laws. Will post notice of changes on a publicly accessible
location on our App or website and where possible, we will inform you of such
changes via the email address you provide to us. Changes to this Policy will become
effective thirty (30) days from the date they are posted on the relevant page on the
App or website. If you continue to access our website and Application after the date
on which changes becomes effective, you are representing that you agree with this
Privacy Policy as updated.
- Contact Us: If you have any questions, comments or suggestions about this policy,
your data rights, or our personal data processing policies, please contact us using the
information provide below. You can also contact our data protection/privacy officer
at: info@EventTap.app